Contact SkyHub4k
Acquire SkyHub4k Get help with installation, billing, or channel requests. Our dedicated team is on call 24/7 via WhatsApp alternatively send an email.
WhatsApp Support
The quickest method to contact us. For faster replies, send a WhatsApp message.
Chat on WhatsAppLive Chat
Would you rather chat? Use the chat feature when active. If unavailable, email us instead.
Start a RequestHelp & Guides
Go to Installation for step-by-step setup guides and troubleshooting help.
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General Inquiry
Questions regarding configuration, invoices, or support? Send us your inquiry.
Sales & Billing Assistance
Obtain suggestions, handle subscriptions, or settle payment concerns.
How Can We Help You?
Pick a category to get specialized guidance and quick resources.
Setup & Installation
Step-by-step tutorials for Smart TVs, Firesticks, Android, iOS, MAG devices, and others.
Billing & Payments
Concerns with invoices, receipts, or payments? Our secure Stripe checkout ensures safety.
Technical Issues
Need help with buffering, EPG, or app issues? We’ll guide you to enhance your setup.
Channel Requests
Seeking a channel or region? Share the details, and we’ll check if it’s available.
Account & Activation
If your credentials or activation email are missing, we’ll verify and resend them swiftly.
Apps & Compatibility
Get expert advice on the best IPTV apps and configurations for your device.
Frequently Asked Questions
Access fast responses to frequent questions about support, setup, billing, and devices.
Kindly provide your device, app, plan, and a short description of the issue or request.
Search your spam/junk folder. If it’s still absent, contact us via WhatsApp We'll send it again immediately.
More connections are available as supplementary features. Ask our sales representatives for details when you message us.
Check the Installation section for comprehensive setup steps covering Firestick and other platforms.
Examine the Refund Policy for qualification criteria, timeframes, and request submission methods.
Smart TVs support Smart IPTV and IPTV Smarters. Android works with TiviMate and IPTV Smarters. iOS is compatible with GSE Smart IPTV and IPTV Smarters.
Ensure a 30+ Mbps connection, use 5GHz Wi-Fi or Ethernet, activate hardware acceleration, expand buffer capacity, and stop other downloads/streams.
To update your playlist and EPG, utilize the refresh/reload option in your app settings. If required, delete and re-enter your M3U and EPG URLs.
We process payments using major cards through Stripe.
Absolutely. You have the option to handle your renewal settings in your account or seek support if needed.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly