Contact SkyHub4k IPTV

Acquire SkyHub4k IPTV Receive assistance for setup, billing, or channel inquiries. Our helpful team is ready around the clock on WhatsApp or reach out by email.

WhatsApp Support

The quickest method to contact us. Send a WhatsApp message for faster replies.

Chat on WhatsApp

Live Chat

Prefer chatting? Use the chat widget when it’s live. If unavailable, please email us.

Start a Request

Help & Guides

Head to Installation for device setup tutorials and troubleshooting advice.

View Installation

Get in touch

General Inquiry

Have questions about setup, billing, or service? Drop us a message.

We’ll reply by email. Typical response: 2–8 hours.

Sales & Billing Assistance

Get recommendations, manage plans, or resolve payment questions.

We’ll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Select a category to get tailored guidance and quick links.

Setup & Installation

Step-by-step guides for Smart TV, Firestick, Android, iOS, MAG, and more.

Billing & Payments

Secure Stripe checkout handles all your invoice, receipt, and payment concerns.

Technical Issues

Questions about buffering, EPG, or the app? We’ll assist in optimizing your configuration.

Channel Requests

Can’t find a channel or region? Inform us, and we’ll verify if it’s accessible.

Account & Activation

Didn’t get your login details or activation email? We’ll confirm and send them again promptly.

Apps & Compatibility

We’ll recommend the best IP

Frequently Asked Questions

Quick answers to common questions about support, setup, billing, and devices.

Please include your device, app, plan, and a brief description of the issue or request.

Check your spam/junk folder. If it’s still missing, contact us via WhatsApp Our team will quickly resend it to you.

You can buy more connections as extras. For details, ask our sales team when you write in.

For device-specific setup steps, including Firestick, check our Installation page.

Check our Refund Policy to understand requirements, timeframes, and the submission process.

Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.

Use a 30+ Mbps connection, 5GHz Wi Fi/Ethernet, enable hardware acceleration, increase buffer size, and close other downloads/streams.

To update your playlist and EPG, use the refresh or reload option in your app settings. You may also need to remove and re-add your M3U and EPG links.

Stripe enables payments using all major cards.

Yes. You can manage your renewal preferences from your account or contact support for assistance.

Our Response Times

  • Priority support: within 1–2 hours
  • Email support: 2–8 hours
  • Technical issues: Promptly